We are currently seeking a highly organized and customer-focused Ticketing Agent to join our dynamic team. As a Ticketing Agent, you will be at the forefront of providing outstanding customer service, assisting with the sale and issuance of tickets for transportation services (such as flights, trains, and buses) or events (including concerts, shows, and more). Your role will be crucial in delivering accurate information, processing transactions, and ensuring a seamless experience for all customers.
Key Responsibilities for Ticketing Agent:
- Customer Assistance: Guide customers through the ticket purchasing process for various transportation options (flights, trains, buses) and events (concerts, shows, etc.).
- Information Sharing: Provide detailed and clear information regarding schedules, pricing, available services, and ticket options to ensure customers are well-informed.
- Transaction Handling: Efficiently process ticket sales, handle payment transactions securely, and issue tickets promptly and accurately to ensure customer satisfaction.
- Customer Service Excellence: Maintain a high level of professionalism and friendliness, ensuring that each customer experience is positive and exceeds expectations.
- Salary 3800 AED
If you’re ready to take on a fast-paced, customer-centric role in the ticketing industry, we’d love to hear from you!
To apply, please send your CV via WhatsApp: 0542765817
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